Contact information

Last updated: September 12, 2026

Questions about an order, a garment steamer, shipping, or a return? Contact Drapelle.

Email
cardenascohutta@gmail.com
This is the fastest way to reach us. Include your order number and the email used at checkout.

Phone
509-581-8751

Hours
We answer messages Monday–Friday, 9:00 a.m. to 5:00 p.m. Pacific Time.
We aim to reply within 1–2 business days.

Returns and damaged items
Do not mail a steamer back until we send a return address. For damage or a missing part, attach photos of the box, the label, and the product.

Shipping questions
Standard shipping is free. Express shipping is $8.99. Most orders ship from a partner warehouse and take longer than a local store. See the Shipping Policy for delivery windows.

Mailing address
Drapelle